Stay Aspen Snowmass is 100% committed to offering the lowest possible price on lodging, lift tickets, airfare, and any other package components included in your Aspen/Snowmass vacation package. The more you book through us, the more you will save. If you make a reservation through us and find a qualifying lower price offered online by the end of the following business day, we will simply credit or refund the difference toward your booking.*

Terms & Conditions

• A qualifying lower price must be for an identical booking available to anyone for the exact same property, room type, check-in and check-out dates.
  
  
• Special discounted rates and fares including, but not limited to, AARP, AAA, military, government, travel industry, direct repeat guest, international tour operator, convention, membership or corporate rates do not qualify.
  
  
• We must be able to verify that the lower price is being offered for sale online at the time the refund request is being made.
  
  

Customer Care Commitment

• Stay Aspen Snowmass is committed to 100% customer satisfaction. Our agents will go the extra mile to make certain the accommodations you receive are consistent with your expectations. We live here, we know the properties, we book tens of thousands of guests every year into local lodging properties, and we know most everyone who works at our properties on a first name basis.
  
  
• If you booked your flights through Stay Aspen Snowmass, you will have someone to turn to for help when things do not go exactly as planned! One of our air specialists will be monitoring your progress during every leg of your travels. If it appears you could miss a connection, our staff will likely have already booked you on a back-up flight. If your flight gets canceled, we will already be working on alternative ground transportation arrangements.
  
  
• We live here, we understand how the weather works around here along with all the tricks of getting in and out of this valley during the winter, and there is no one better qualified to help ensure you do not miss out on what could be an epic powder day to start out your visit than our local vacation experts!
  
  
• If your plans change or you need to reschedule, we are committed to offering the most flexible cancellation and change policies of any online booking source. While policies vary from property to property, the policies we uphold are identical to those imposed by the properties directly. You will not be locking yourself into less flexible terms by booking through Stay Aspen Snowmass. We live here and are committed to superior customer care!