Silvertree Hotel

Submitted: April 3rd, 2008 by Wendy
Date of Stay: March 2008
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Great location, not only to ski but near shopping center and restaurants. The staff was very helpful and courteous. Would recommend it 100%

Submitted: February 5th, 2008 by Mary
Date of Stay: January 2008
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Our stay could not have been more wonderful! We were there for the Winter X Games & skiing. The location and services available were outstanding with lots to offer and a beautiful view of the slopes right outside our window/door! The room offered plenty of space, was attractive and clean. Extremely convenient to restaurants, shops and plenty of places to just 'chill'! The staff was extremely helpful and friendly. Mary in the travel center was so helpful in arranging lift tickets & ski rentals! Would definately visit again!

Submitted: June 29th, 2006
Date of Stay: June 2006
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We stayed here, because it's "The Official Hotel of the Jazz Aspen Snowmass June Festival." For this class of hotel, during low season, it provided adequate value. Beware, however, of extra charges and careless accounting. On checkout we were surprised to see daily valet-parking charges, which we did not authorize. The desk clerk was not authorized to back out the charges and promised to notify accounting, but he didn't; I had to call accounting to reverse those charges. Although Spa charges are posted on the Web site, they were not clearly posted at the Spa; therefore, the Spa charge was a surprise. Although not posted on any reservation site, we were charged an extra $15/night to "guarantee" a king bed (sort of a bait and switch). Typical of an older hotel is a small bathroom with inadequate counter space and a cheap, small faucet that does not extend far enough into the sink. The trim ring around the shower spout was falling off. The bathtub spout was set two inches away from the wall, exposing the pipe.

Submitted: July 27th, 2006 by Virginia
Date of Stay: July 2006
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The hotel was great. Room was huge, especially helpful as we were traveling with a dog. All staff were responsive and friendly, meeting any need we had.

Submitted: August 21st, 2006 by Barbara
Date of Stay: August 2006
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I would very much have liked to have known the extent of the construction in Snowmass Village. Further, it would have helped immensely for my stay to have known that 4 areas of parking were relegated to dirt bikers and not the general public. This did nothing to enhance my stay and made me cranky for the length of time I was in Snowmass Village. Some alternate accommodations should have been made for other guests, or the least the hotel could have done was offer a free meal for the inconvenience or a free one night stay.